FAQs​

How can we help you?​

REGISTRATIONS

We offer a variety of discounts for group bookings, long term customers, and clients of our sponsors/exhibitors. For information on how to get the best rate for you call our registrations team on +44 (0)20 7576 8555 or email international2020@eurofinance.com

NB: Once a discount has been applied and a registration confirmed no other discounts can be applied to the fee or exchanged for a higher discount.
The simplest and fastest way is to register online by credit card. Our registration team can assist with other payment methods if that is not possible.

Please note that a delegate will be denied access if there is an outstanding payment for the event.

All prices can be found on the pricing page on the event website. Click here.

Once a registration has taken place you will receive an automatic email notification letting you know we have received your application.

A member of the Client Services team will then review the pending application to ensure that the correct delegate path and/or code has been applied. You will then receive a confirmation email including confirmation number within 2 working days.

We will email you login information, one week prior to the event. At that point, you will be able to login, view tutorials on how to navigate the virtual event, set up your attendee profile and check your computer details to ensure you have complete access.

Yes, but they do need to have your permission to do so.

No, each delegate will need to self-register for the event.

If you have five or more paying delegates with the same payment details our Client Services team can arrange for a Group Registration upload and Invoice. Please contact international2020@eurofinance.com

For clients wishing to register more than five delegates on one invoice, please call us on  +44 (0)207 576 8555 or email international2020@eurofinance.com. We will need to send you a special link and code to complete your registration online.
Once a delegate invoice has been issued, we are unable to transfer this over to a Group Invoice.
Full refunds are available on all cancellations received in writing 28 days before the conference start date. No refunds or credits can be issued after this date and any outstanding payment will be required in full. The option to transfer to another conference or training course, or to transfer the ticket to another name, is subject to availability.

The Terms & Conditions can be found in full on the registration page at the time of booking. 

Please contact  international2020@eurofinance.com . All emails will be answered within 2 working days.

Exhibitors AND speakers

Our Programming team will send you all the information you need to know about being a Speaker at our event. This will include pre-event discussions; presentation guidelines; rehearsing onsite and details of the Speaker Briefing that we always have the evening before the event. If however you have further questions please email the Programming team on elliesemadeni@eurofinance.com.

Other queries

There will be recording/ filming at this event and your image may be captured by us and used for our business and promotional purposes, in printed publications, videos and/or on our website. By registering for the event you are giving us your permission to use your image in this way. If you have any queries about this, however, please email marketing@eurofinance.com.

My question is not listed here. Who do I contact?

Please contact us for assistance. All emails will be answered within 2 working days

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