FAQ


Registrations

How do I get the best rate?

We offer a variety of discounts for group bookings, long term customers, clients of our sponsors, and more. For advice on how to get the best rate for you, call our marketing team on +44 (0)20 7576 8555 or email marketing@eurofinance.com.

How do I register?

Book online here eurofinance.com/register2019

When does the Early Registration discount expire?

Make sure you book by Friday 26th of July.

Can someone register on my behalf?

Yes, but they do need to have your permission to do so.

Can my company be invoiced for my registration fee?

Yes, but you will need to contact our registrations department at copenhagen@eurofinance.com.

Please note that your delegate fee will need to have been paid in full at least 10 working days before the event, otherwise entry may be refused.

I have registered but received an email saying “Registration pending approval”

Before we confirm your registration we check that you have booked under the right category and received the Best Price Available. You will receive a confirmation email within 2 working days. We regret that additional discounts can not be applied after you have received your registration confirmation.

What happens if I can no longer attend?

Full refunds are available on all cancellations received in writing 28 days before the conference start date. No refunds or credits can be issued after this date and any outstanding payment will be required in full. The option to transfer to another conference or course, or to transfer the ticket to another name, is subject to availability.

What is included in the price?

Fees include refreshments, lunch, full documentation and conference materials where available (they do not include transport or hotel accommodation). All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer.

Please click here for the full Terms & Conditions.

I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?

EuroFinance will provide letters of invitation upon request once your registration has been approved and full payment received.

My question is not listed here. Who do I contact?

Please contact copenhagen@eurofinance.com for assistance. All emails will be answered within two working days.

 


Planning your trip

What’s the nearest airport?

Copenhagen Airport, Kastrup (CPH). For a full list of the 80+ airlines that fly there, please visit their website www.cph.dk/en.

What is the currency in Denmark?

Danish Krone

Where is the conference?

Bella Center Copenhagen, Center Blvd. 5, 2300 København, Denmark

The Bella Center is located in the heart of Ørestad, and has its own metro station at the east entrance. A shuttle from Copenhagen airport to the connected AC Hotel Bella Sky Copenhagen hotel runs every 30 minutes (6am-11pm). The line 30 bus from Copenhagen central station also stops at Bella Center, and regional trains all stop at Ørestad station, where the metro can be taken.

How do I book my hotel?

Absolute Corporate Events, as our exclusive accommodation partner, can assist you with a range of hotel rooms in Copenhagen at preferential rates. Bedrooms in the city are limited and we strongly advise that you reserve your hotel accommodation as soon as possible. 

To see accommodation options in Copenhagen please see our hotel map.

If you want to book 10 or more bedrooms per night, please contact the team at efcevents@absolutecorporateevents.com or call +44 (0)20 3474 0313.

IMPORTANT – Absolute Corporate Events is the only booking agent we are working with and will not contact you first. If you receive an unsolicited call from a booking agent claiming to be affiliated with EuroFinance, it may be phishing/scam related.

What services are available for special needs and requests?

EuroFinance encourages persons with disabilities to participate in their programs and activities. Please contact copenhagen@eurofinance.com no later than 2 September to request ASL interpreter services or other special needs. If you have dietary preferences, please be sure to mark those on the space provided on the registration form when you register.

Venue sustainability

The Bella Center Copenhagen strives to ensure sustainability at all times in every prospect of their business which they call “Responsible Hospitality” and is “Green Key-certified”. In addition, the venue runs an energy reduction programme. For further information please contact bc@bellacenter.dk

 


At the event

In the run up to the event we will send you regular updates on speakers and content.

We want to ensure that you have the best delegate experience therefore please check back here in September when we will add additional information on what will be happening onsite.

The event app will be launched two weeks before the event.