FAQ Training

Concerns regarding coronavirus

The European Centre for Disease Prevention and Control (ECDC) with regards to coronavirus has assessed the risk within the EU/EEA and UK population in Europe as low. The UK National Health Service advises that while the public risk has been raised to moderate, the risk to individuals remains low. However, we request our attendees to remain vigilant to prevent the further spread of the disease.

Please read the following document for our full advice on coronavirus:

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How do I get the best rate?

We offer a variety of discounts for group bookings, long term customers, and more. For advice on how to get the best rate for you, contact us on training@eurofinance.com.

Can my company be invoiced for my registration fee?

Yes, email training@eurofinance.com for more information.
Please note that full payment is due within 5 days of receipt of the invoice

Can someone register on my behalf?

Yes, as long as they have your permission to do so.

I have registered but received an email saying “Registration pending approval”

Before we confirm your registration we check that you have booked under the right category and received the Best Price Available. You will receive a confirmation email within 2 working days. Additional discounts can not be applied after you have received your registration confirmation.

What happens if I can no longer attend?

Full refunds are available on all cancellations received in writing (email, letter or fax) 28 days before the training start date. No refunds or credits can be issued after this date and any outstanding payment will be required in full. The option to transfer to another conference or training course, or to transfer the ticket to another name, is subject to availability.

What is included in the price?

Fees include refreshments, lunch, full documentation and training materials where available (they do not include transport or hotel accommodation unless you booked the residential fee on the Bootcamp courses in which case accommodation, dinner and entertainment is included). All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer.

Please click here for the full Terms and Conditions.

I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?

EuroFinance will provide letters of invitation upon request once your registration has been approved and full payment received.

My question is not listed here. Who do I contact?

Please contact training@eurofinance.com for assistance. All emails will be answered within two working days.

When can I book my travel?

Please only book your travel and accommodation after you receive the full delegate pack, which will be at the latest 2 weeks before the event.

How do I find accommodation?

We will send you a link to book a hotel room at the venue or nearby. This will offer a wide range of options to suit all budgets.