At the event
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When and where can I collect my badge?
Beat the queues and collect your badge early on Tuesday, October 1st at one of these two locations in Copenhagen:
– The airport arrivals ticket hall from 9am-17:30pm (find us near odd-sized luggage – immediately right as you exit baggage claim)
– The Bella Center from 15:00pm-19:30pmAlternatively doors open on Wednesday, October 2nd at 8:00am.
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Must I wear a delegate badge?
All registered delegates will receive an email from the client services team no less than five working days before the event asking them to check their name, job title and company name so that it appears correctly.
Delegate badges should be worn at all times while inside the event venue.
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Is there an event app?
The event app will be launched two weeks before the event and will close two weeks after. We strongly recommend that all delegates download the event app for the latest onsite information.
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What is the dress code?
Business attire is required at all our events and our event name badge and official lanyard must be worn at all times throughout the event.
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Will there be areas where I can check in with the office?
There are two relax and recharge stations on the exhibition floor. These areas are open to everyone and provide a place to charge your phone, catch up with emails or hold parter meetings. The EuroFinance hub on the exhibition floor also has extra seating and phone charging stations.
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Will there be photography & filming?
There will be photography and/or filming at this event and your image may be captured by us and used for our business and promotional purposes, in printed publications, videos and/or on our website. By registering for the event you are giving us your permission to use your image in this way. If you have any queries about this, however, please email [email protected].
Planning your trip
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Where is the conference venue?
The event will take place at the Bella Center Copenhagen
Center Boulevard 9 – Entrance 7, 2300 Copenhagen
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Where should I book accommodation?
veSpace (formerly Absolute Corporate Events), as our exclusive accommodation partner, can assist you with a range of hotel rooms in Copenhagen. When booking your accommodation, please state that you are attending the EuroFinance International Treasury Management conference. To book 10 or more bedrooms per night please email the team at [email protected] or call +44 (0)7946 597650.
For less than 10 rooms per night please follow this link: https://hotelmap.com/M3FBM
Important: veSpace (formerly Absolute Corporate Events) are the only accommodation bureau working with EuroFinance for this event. Any other agents claiming to be affiliated with EuroFinance are false and may be phishing/scam related.
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How can I travel to the venue?
Please visit the plan your trip page for information on how to get to the venue including discounted pubic transport passes and complimentary morning buses from major hotels.
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What services are available for special needs and requests?
We encourage persons with disabilities to participate in their programs and activities. Please contact [email protected] no later than 30 days prior to the event to request sign language interpreter services or other special needs. If you have dietary preferences, please be sure to add these on your online registration.
Registrations
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How do I get the best rate?
We offer a variety of discounts for long term customers, and clients of our sponsors/exhibitor. For information on how to get the best rate please email [email protected].
NB: Once a discount has been applied and a registration confirmed no other discounts can be applied to the fee or exchanged for a higher discount.
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What is the best way to register?
Our online registration system is the most efficient way for individuals to register:
– It will ensure that your onsite name badge is correct and we cater for any dietary requirements you may have
– It ensures that you can sign up to only the information you want to receive in the future
– It takes less than three minutes -
How do exhibitors register?
Exhibitor staff must register online. Your company co-ordinator OR our Client Services team will be able to send you your dedicated registration link and booking code. Email [email protected] if you do not have this and wish to register.
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What happens after you register?
Once registration has taken place you will receive an automatic email notification letting you know we have received your application. A member of the approval team will review the pending registration to ensure that the correct delegate path and/or code has been applied. You will then receive a confirmation email including confirmation number within three working days.
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What options do I have to pay for my registration?
By far the easiest option is to pay online by credit card. We accept Mastercard, Visa and Amex
A delegate invoice can be generated up to 10 days before the event.
Please note that your delegate fee will need to have been paid in full at least five working days before the event, otherwise entry may be refused.
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Can someone register on my behalf?
Yes, but they do need to have your permission to do so.
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How do I register more than one person online?
You will need to select ADD DELEGATE
ADD DELEGATE rules:
- A maximum of six delegates can be registered online in one go.
- For fee paying delegates a Group Invoice will be generated and a copy of the Group Invoice (which will have ALL delegates listed on it) will be available to download
- Do not use ADD DELEGATE if each delegate needs a separate Invoice – you will need to register each delegate separately
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What if I wish to make a group booking of more than six delegates and receive only one invoice?
If you would like to register more than one delegate on one invoice (the group leader will receive one invoice), please contact Client Services team at +44 (0) 7747 470174 / +44 (0) 7747 470 177 or email [email protected].
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What happens if I now need a group invoice for my registered colleagues?
Once a delegate invoice has been issued we are unable to transfer this over to a group invoice.
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What happens if I can no longer attend?
Refund policy: If you cancel your attendance more than 28 days prior to the date of the Event, you will receive a 100% refund of the amount of your payment. If you cancel within 28 days of the date of the Event, you will not be eligible for a refund; however, substitutions (subject to availability) may be arranged at the sole discretion of EuroFinance. Please email [email protected].
Transferring your ticket: Due to VAT rules, you can transfer your ticket to an event in the same country within 12 months. Only one transfer is allowed and once a transfer has been made then the ticket is non-refundable.
Group invoice booking transfers: If you registered as a group and have been issued with one invoice and a member is no longer able to attend, a substitution to a different name can be made one time. If the ticket cannot be transferred the whole group will be cancelled and re-registered. In this instance, a lower discount may be applied to the new Group booking.
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What is included in the price?
Fees include refreshments, lunch, full documentation and conference materials where available (they do not include transport or hotel accommodation). All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer.
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Am I able to apply for a press pass?
EuroFinance does not allow press to attend our events. This allows for more open and frank dialogue.
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I am an overseas participant, I need supporting documents before I can receive my visa. What is the procedure?
We can provide supporting documents upon request but only after we have received full delegate payment.
As per our refund policy, we offer refunds for cancellations made up to a maximum of 28 days before the event. Unfortunately, if the visa is not obtained in time and the request for a refund falls within this 28-day window, we would not be able to process the refund.
We understand that visa processing times can be unpredictable. Therefore, we recommend starting the visa application process as early as possible to avoid any issues.
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My registration question is not listed here. Who do I contact?
Please contact [email protected]. All emails will be answered within 3 working days.
Pre-conference training
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When do the courses start and finish and is there a dress code?
Registration for all courses is 8:30am and you will finish between 5:00-5:30pm depending on your course. Full agendas can be found here. The dress code is business casual.
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Where will the pre-conference training courses take place?
On Tuesday October 1st, EuroFinance training is running 4 training courses at the Bella Centre:
- Entrance 6:
Treasury Management for CFOs – Room 20
Advanced FX Risk Management – Room 19 - Entrance 3 (Tower 2, Bella Sky Hotel)
Strategic in house banking (Room 69) - Connected Cash (Room 60.61)
Registrations start at 8.30 – Collect your badge at our training registration desk located near each course’s meeting room. The courses will start promptly at 9am.
- Entrance 6:
Exhibitors & speakers
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Who do I talk to about our exhibition stand at the event?
Our events team will reach out regarding your Stand. Our online Exhibition Manual is now available. Please email [email protected] to speak to the event management team directly.
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Who do I talk to if I am speaking at your event?
Our programming team will send you all the information you need to know about being a speaker at our event in your confirmation email. This will include pre-event discussions; presentation guidelines and rehearsing on the platform.
If you have further questions please email the programming team liaison at [email protected].
General
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My question is not listed here. Who do I contact?
Please contact [email protected]. All emails will be answered within 3 working days.
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Delegate code of conduct
At EuroFinance we are committed to providing a professional, friendly and safe environment for all participants at all of its meetings, webinars and virtual events, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin or other protected class.
To read the full code of conduct, please click here.
This code of conduct is applicable to all events run by The Economist Group and all its subsidiaries and divisions. This includes Economist Impact – Events, EuroFinance and Commercial Payments International.
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What are the terms & conditions?
All registrants must adhere to the following terms and conditions upon registration.
By submitting your registration, you are entering into an agreement with EuroFinance Conferences Limited (“we” or “EuroFinance”) relating to the conference (“Conference” or “Services”) and agree to the specific terms (“Terms) that follow and to our general Terms of Use, provided at https://www.eurofinance.com/terms-of-use/ (as applicable).
Fees include: Refreshments, lunch, full documentation and conference materials where available. They do not include hotel accommodation.All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer. EuroFinance Conferences Limited reserves the right to alter the programme content, speakers or conference at any time due to circumstances beyond their control. Payment must be received in full at least 10 days prior to the event; failure to provide payment will mean access to the event will be denied. VAT must be paid if applicable. If the delegate considers that withholding tax is payable, then the delegate will pay to EuroFinance Conferences Limited such additional amounts as are necessary to ensure receipt of the full amount of the invoice.
Cancellation terms: Receipt of registration approval (inclusive or exclusive of payment) constitutes formal agreement to attend this conference and cancellation terms apply. If you cancel your attendance more than 28 days prior to the date of the Event, you will receive a 100% refund of the amount of your payment. If you cancel within 28 days of the date of the Event, you will not be eligible for a refund; however, substitutions (subject to availability) may be arranged at the sole discretion of EuroFinance. Please email [email protected]. The option to transfer to another conference is subject to availability. All confirmation details will be sent upon receipt of booking. Attendance fees will not be refunded (irrespective of the date of booking) in the event or threat of war, terrorism or circumstances outside of the organisers’ control.
Promotional discounts: EuroFinance Conferences Limited regrets that additional discounts received after the registration has been submitted cannot be retrospectively applied to reduce the original price charged. Please note:
Filming: There will be photography and/or filming/recording at this event and your image may be captured by us and used for our business and promotional purposes, in printed publications, videos and/or on our website. By registering for the event you are giving us your permission to use your image in this way. If you have any queries about this, please email [email protected].
Ownership and intellectual property rights: All intellectual property rights in all materials available from EuroFinance, including the design, graphics and text of all printed materials and the audio of all webinars, are owned by EuroFinance. No Content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without the EuroFinance prior permission. Any such use is strictly prohibited and will constitute an infringement of EuroFinance’s intellectual property rights.
Liability and Indemnity: All EuroFinance Content, Conferences and Services are provided ‘as is’ and EuroFinance expressly disclaims all warranties, including but not limited to warranties of fitness for a particular purpose and warranties of merchantability. In no event will EuroFinance, its affiliates, agents, suppliers or licensors be liable for indirect, special, incidental, and/or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) that may arise directly or indirectly from the use of (or failure to use) or reliance on the Services, even if EuroFinance has been advised of the possibility that such damages may arise. EuroFinance does not guarantee the accuracy, content, or timeliness of the Services or that they are free from viruses or other contaminating or destructive properties (as applicable). In no event will any liability of EuroFinance or its affiliates, agents, suppliers and licensors to you (and/or any third party) that may arise out of any kind of legal claim (whether in contract, tort, or otherwise) in any way connected with the Services or in breach of these Terms by EuroFinance exceed the amount, if any, paid by you to EuroFinance for the particular Conference or Service to which the claim relates.
Upon EuroFinance’s request, you agree to defend, indemnify and hold harmless EuroFinance, its affiliates, agents, suppliers and licensors from any claims and expenses, including reasonable legal fees, related to any breach of these Terms by you.
Governing law and jurisdiction of these terms are governed by English law you submit to the jurisdiction of the English courts.
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How will my data be managed?
In order to maximise your networking opportunities at the event, we will add all attendees’ name, job title, company, city and country to:
1) the attendee list
2) the dedicated event app/virtual platformYour personal contact details (email, telephone, address) will remain confidential. By registering, you are also acknowledging that your contact information is to be shared with the sponsor(s) listed on the website who may contact you for marketing purposes. If you would like to be removed from these networking opportunities, please email [email protected].
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Can I claim CPD points?
The content and structure have been independently assessed and approved for multi-disciplinary and industry-wide continuing personal and professional development purposes. Please contact [email protected] after the event for a certificate of attendance.
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