FAQs

General

Logging in to the virtual event platform – Swapcard

Activate your account here to access the event

To log in: Use the email you used to register and create your password.

  1. Your login details have been emailed to you from [email protected]. Please search for this email address and be sure to add this to your safe sender list.
  2. To make sure that all technology is working before the event, please login and verify your information and preview our tutorial video. If you are unable to view our video tutorial do the following to troubleshoot.
  3. Chrome is the preferred browser for accessing the EuroFinance/SwapCard Platform.
  4. If you are unable to connect, try to clear cache, refresh your browser and login once again.
  5. Use a different browser: try logging in a different browser (e.g. Safari or Chrome). Please do not use Internet Explorer.
  6. Use a different device. Some company firewalls may prevent access. If you are unable to connect, please consider using your personal device.

If the above steps aren’t helpful, please contact [email protected].

 

User Guide

View the complete How To Guide here to ensure you make the most of the event experience.

 

Am I eligible to attend?

Attendance is complimentary to members of corporate treasuries and finance functions within corporations. Content-only access is complimentary to Banks, Financial Institutions and relevant consultants.

All other delegate types, including those from the Technology sector who are currently not Sponsoring or Partnering the event sector please contact [email protected].

 

What time zone will the event be in?

Fintech in Treasury will begin at 9:00am GMT. All sessions will be available for attendees to watch on-demand for up to two weeks after the event.

 

What is a Virtual Event?

A virtual event is a digital platform that offers attendees an opportunity to experience a live event from your desktop. EuroFinance is working with Swapcard, a technology platform that focuses on excellent user experience (defined by quality and how easy it is to use and navigate). You will receive an email from [email protected] 5-7 days prior to the event with detailed instructions on how to join.

 

What will I be able to do virtually at Fintech in Treasury?

Delegates will:

  • Have access to all the sessions featured on the agenda
  • Be able to quickly and easily build their event schedule, taking into account their personal calendar with an Intelligent Calendar
  • Meet with premium solution providers via our Sponsor & Partner company pages to discover solutions and meet with existing partners

 

Delegate Code of Conduct

At EuroFinance we are committed to providing a professional, friendly and safe environment for all participants at all of its meetings, webinars and virtual events, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin or other protected class.

To read the full code of conduct, please click here.

 

What are the terms & conditions?

These are available on the registration page at the time of booking.

 

My question is not listed here. Who do I contact?

Please contact [email protected]. All emails will be answered within 2 working days.

Registrations

What is the best way to register?

The simplest and fastest way is to register online.

  • Corporate treasurers and finance within corporations please click here
  • Sponsors & partners please use your unique booking code and click here. If you do not have your booking code please email [email protected]

 

What happens after you register? 

Once registration has taken place you will receive an automatic email notification letting you know we have received your application. A member of the Client Services team will review the pending registration to ensure that the correct delegate path and/or code has been applied. You will then receive a confirmation email including confirmation number within three working days.

A week before the event you will receive an email from [email protected] (please check your spam/junk folder if you cannot locate this email in your inbox) with your login information. At that point, you will be able to set up your attendee profile, check your computer settings to ensure you have complete access to the platform and explore our Sponsor & Partner pages.

 

Can someone register on my behalf?

Yes, but they do need to have your permission to do so.

 

My registration question is not listed here. Who do I contact?

Please contact [email protected]. All emails will be answered promptly.

 

Sponsors, partners & speakers

SPONSORS & PARTNERS

Who do I talk to about our virtual booth at the event?

Our events team will reach out regarding your stand. Our online booth manual will be available to you. Please email [email protected] to speak to a member of our Event Management team directly.

 

SPEAKERS

Who do I talk to if I am speaking at your event?

Our programming team will send you all the information you need to know about being a speaker at our event. This will include pre-event discussions, presentation guidelines, rehearsing and details of speaker briefings. If you have further questions please email Ellie from the programming team via [email protected].

 

My question is not listed here. Who do I contact?

Please contact [email protected]. All emails will be answered within three working days.