FAQs

Registrations

How do I get the best rate?

We offer a variety of discounts for group bookings, long term customers, and clients of our sponsors/exhibitors. For information on how to get the best rate for you call our registrations team on +44 (0)20 7576 8555 or email [email protected]

NB: Once a discount has been applied and a registration confirmed no other discounts can be applied to the fee or exchanged for a higher discount.

What is the best way to register?

The simplest and fastest way is to register online by credit card. Our registration team can assist with other payment methods if that is not possible.

Please note that a delegate will be denied access if there is an outstanding payment for the event.

What happens after you register?

Once a registration has taken place you will receive an automatic email notification letting you know we have received your application.

A member of the Client Services team will then review the pending application to ensure that the correct delegate path and/or code has been applied. You will then receive a confirmation email including confirmation number within 2 working days.

Can someone register on my behalf?

Yes, but they must have your written permission to do so.

What happens before the event?

We will email you login information, one week prior to the event. At that point, you will be able to login, view tutorials on how to navigate the virtual event, set up your attendee profile and check your computer details to ensure you have complete access.