Delegate code of conduct
At EuroFinance we are committed to providing a professional, friendly and safe environment for all participants at all of its meetings, webinars and virtual events, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin or other protected class.
To read the full code of conduct, please click here.
What are the terms and conditions?
These are available on the registration page at the time of booking.
My question is not listed here. Who do I contact?
Please contact [email protected]inance.com. All emails will be answered within 3 working days.
How do I get the best rate?
We offer a variety of discounts for group bookings, long term customers, and clients of our sponsors/exhibitor. For information on how to get the best rate for you call our registrations team on +44 (0)20 7576 8555 or email [email protected].
NB: Once a discount has been applied and a registration confirmed no other discounts can be applied to the fee or exchanged for a higher discount.
What is the best way to register?
Our online registration system is the most efficient way for individuals to register:
- It will ensure that your onsite name badge is correct and we cater for any dietary requirements you may have
- It ensures that you can sign up to only the information you want to receive in the future
- It takes less than three minutes
How do exhibitors register?
Exhibitor staff must register online. Your company co-ordinator or our Client Services team will be able to send you your dedicated registration link and booking code. Email [email protected] if you do not have this and wish to register.
What happens after you register?
- Once a registration has taken place you will receive an automatic email notification letting you know we have received your application
- A member of the Client Services team will then review the pending application to ensure that the correct delegate path and/or code has been applied. You will then receive a confirmation email including confirmation number within 2 working days
When does Early Registration expire?
Make sure you book by Friday January 27th to take advantage of early registration discounts.
What options do I have to pay for my registration?
By far the easiest option is to pay online by credit card. We accept Mastercard, Visa and Amex
A delegate invoice can be generated up to 10 days before the event.
Please note that your delegate fee will need to have been paid in full at least five working days before the event, otherwise entry may be refused.
Can someone register on my behalf?
Yes, but they do need to have your permission to do so.
Can I register more than one person online?
Yes, you will need to select ADD DELEGATE
ADD DELEGATE rules:
- A maximum of six delegates can be registered online in one go.
- For fee paying delegates a group invoice will be generated and a copy of the group invoice (which will have ALL delegates listed on it) will be available to download
- Do not use ADD DELEGATE if each delegate needs a separate invoice – you will need to register each delegate separately
What if I wish to make a group booking of more than six delegates and receive only one invoice?
What happens if I now need a group invoice for my registered colleagues?
Once a delegate invoice has been issued we are unable to transfer this over to a group invoice.
What happens if I can no longer attend?
A full refund is available if the event needs to be postponed due to the covid-19 pandemic. Delegates can also request a ticket refund if they are unable to attend due to a positive test result and/or legally required to self-isolate (an official email will need to be sent). Travel and accommodation costs will not be refunded. Full refunds, unrelated to covid-19, are available on all cancellations received in writing 28 days before the conference start date.
What is included in the price?
Fees include refreshments, lunch, full documentation and conference materials where available (they do not include transport or hotel accommodation). All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer.
I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?
EuroFinance can provide a letter of invitation upon request but only after we have received full delegate payment.
My registration question is not listed here. Who do I contact?
Please contact [email protected]. All emails will be answered within 3 working days.
Exhibitors and speakers
Who do I talk to about our exhibition stand at the event?
Our events team will reach out regarding your stand. Our online exhibition manual will be available up to 5 months before the event.
Please email [email protected] to speak to the event management team directly.
Who do I talk to if I am speaking at your event?
Our programming team will send you all the information you need to know about being a speaker at our event. This will include pre-event discussions; presentation guidelines; rehearsing onsite and details of the speaker briefing that we always have the evening before the event.
If you have further questions please email Ellie from the programming team at [email protected].
Planning your trip
Conference venue and location
The event will take place at the Marriott Marquis, San Francisco, located in the vibrant, downtown SoMa neighborhood.
- Full address: 780 Mission St, San Francisco, CA 94103, United States
- Telephone number: (+1) 415-896-1600
The hotel is 22km away from San Francisco International Airport and 32km away from Oakland International Airport. Valet parking is available onsite.
The closest stations are San Francisco Greyhound Station (bus), Bay Area Rapid Transit/BART (underground), and Amtrak (train).
Nearby attractions include San Francisco Urban Adventures (0.2 miles), Barbary Coast Dispensary (0.3 miles), and San Francisco Museum of Modern Art (SFMOMA) (0.2 miles).
What services are available for special needs and requests?
We encourage persons with disabilities to participate in their programs and activities. Please contact [email protected] no later than 30 days prior to the event to request sign language interpreter services or other special needs. If you have dietary preferences, please be sure to add these on your online registration.
San Francisco covid-19 guidelines and entry requirements
At the event
All registered delegates will receive an email from the Client Services team no less than five working days before the event asking them to check their name, job title and company name so that it appears correctly.
Delegate badges should be worn at all times while inside the event venue.
We aim to launch the Event app no later than one week before the event. We strongly recommend that all delegates download the event app for the latest onsite information including:
- Latest agenda
- Speaker profiles
- Messaging facilities
- Wi-Fi code
- Cloakroom information
- Emergency contact information
What is the dress code?
Business attire is required at all our events and our event name badge and official lanyard must be worn at all times throughout the event.
Photography & filming
There will be photography and/or filming at this event and your image may be captured by us and used for our business and promotional purposes, in printed publications, videos and/or on our website. By registering for the event you are giving us your permission to use your image in this way. If you have any queries about this, however, please email [email protected].
My question is not listed here. Who do I contact?
Please contact [email protected] for assistance. All emails will be answered within 3 working days.